Huawei Smartcare tool for monitoring of internet of things

DOI №______

Abstract

In this article was described system for monitoring the status of core network (elements) and the services provided by it, as well as analysis of service trends. Applications have been studied such as customer experience management, network performance monitoring, and service quality analysis. Each of these applications can analyze not only the components of the core network, but also user applications and devices in real time. Customer experience management is used by call center operators to check particular customer experience. Network performance monitoring can be used to check performance issues on specified interface or element. Service experience can be checked in service quality analysis .The basic topology of SEQ Analyst processing \ storage subsystem with a description of its work and the data flow, as well as integration with other external elements was described. The tools for creating your own models for calculating statistics are considered. NetProbe capabilities for collecting data from networks of different generations (NGN, GSM, UMTS, LTE, IMS), applications that this subsystem element can recognize, were represented. Conclusions were made about the possibility of using SmartCare for processing traffic going from Internet of things, from which it we can that the system is suitable for this purpose: it is possible to customize the protocols that a particular sensor uses; In description documents were found, that version 5.0 (it was released in 2015Q2) supports M2M communications, which is one of Internet of things standards. This means, that later version supports other standards; Basic applications can be used to troubleshoot KPI/KQI drop of particular network interfaces\elements.

Keywords: customer experience management; core network; Big Data; Internet of things.

References
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