Ways to improve and communication support of the process strategic management of ukrtelecom

DOI: 10.31673/2415-8089.2020.046367

Abstract

The assessment of information and communication support of the strategic management process of Ukrtelecom was carried out. The features of the formation of resources necessary for the implementation of strategic decisions are determined. The conceptual foundations of ensuring the process of strategic management, in particular the basics of information and communication support of the processes of activity, are considered. A mechanism for improving information and communication support of the strategic management process is proposed. Ukrtelecom, which provides fast customer service at a high level, acquires regular customers. Therefore, the software system should allow you to quickly answer any question of the buyer about the product and its availability, create an account in the specified currency, specify all necessary discounts and margins, register payment, reserve and release the product.

Key words: strategic management, support, communications, elements, information flows.

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